(1)What you see is what you get,our products are all from chinese original brand factory.They are all top quality.

(2)We Ship shoes without box.Reasons as below:

a. Based on a lot of experience,most of shoes boxes are broken when buyers receive them due to long and different journey.

b. If we ship shoes with boxes,weight will be more heavy,for so many buyers have to pay taxes.

We want our buyers just spend less money to get the same product.

c. Buyers care shoes rather than boxes.We will put shoes in much lighter and safer material in every package.

We ensure our buyers will receive them in good condition.

(1)Size Chart:CM=Foot Length,1cm=0.39inch. For example: 23.5cm*0.39=9.165inch.

(2)How to measure foot Length ?

a.Prepare a blank paper and Place your foot on the blank paper.

b.Mark the end of your heel and the tip of your longest toe.

c.Measure the length with a ruler and find out the size at below chart.

d.For example: if your feet length is 23.5cm , then you should choose size us5.5.

XIANG GUAN is a China outdoor leadership brand.Our company is specialized in producing hiking shoes and outdoor shoes.XIANG GUAN Outdoor Products Limited Company is affiliated to the Putian Traveler Outdoor Products Limited Company.Our company was founded in 2006 and our company composes the China outdoor enterprise's legendary chapter with annual healthy compound growth rate of more than 50% over the years.Our nature does not change even after years wind and rain!After many years of training and development,XIANG GUAN Brand has been sticking to advocate of outdoor environmental protection and calls for outdoor enthusiasts to always pay attention to environmental protection when enjoying the outdoor activities.On the basis of this concept, each piece of outdoor products from XIANG GUAN Brand is made with environment-friendly materials to minimize the impact of human activities on the nature!

(1) We accpet many payment methods on aliexpress,

such as Alipay, Visa,Master Card,T/T,Webmoney,Moneybookers,Boleto,Western Union and so on.

You can choose a method which is the most convenient for you.

To protect your interests,your payment will be temporarily held by aliexpress,and will not be release to us until you receive your order.

(2) If there's any questions about payment,please chat with us directly or message us,we will give you more direct information.

(1) Item Processing Time:

Generally Speaking,We will Ship your items within one day after confirmation of payment,without rest on weekend.

But if some are out of stock or bad weather etc other reasons,we will contact you in the first time,

then you can go on waiting for it or change others color/style to replace,or refund.

(2) Shipping cost:

For Mostly countries,all there's free shipping by Aliexpress shipping ,hongkong post or epacket(default shipping method is free shipping).

But if you need others more fit your requirement, just choose,need add few money.

Click Shipping and payment tab on the product detail page, and you will see the delivery details.

You can calculate shipping cost by inputting therequired information.

(3)Time in transit: Transit time varies with different shipping methods is different.

Kindly Note: Delivery Time is only for reference,due to certain human or natural causes,may be longer.

When you receive the goods, please inspect it immediately to see whether it matches the description of our offer.

If something is unsatisfactory, please contact us to solve the problem.

Most of the time, it is just a misunderstanding that we will be happy to correct or compensate you next time.

Your  satisfaction, our pursuit. We will leave positive feedback to all the buyer when the order finished,

If you are satisfied with our products and service, please leave us a 5 stars feedback.

If you have a problem or question regarding your transation please contact us before leaving any type of feedback.

1-4 star feedback could not solve any problem.we are honest seller, please let us do respect for each other.

All emails will be answered within 1 business day.

If you do not receive our reply. please kindly re-sent your email or complait to our manager.

Since your 5 stars feedback is very important to our business's development,

we sincerely invite you to leave 5 stars feedback for us,it will just take you 1 minute. Thank you!

(1) How to place order:

(2) Why choose from us:

a.MR.GUO is professional provider of e-commerce in China.

We have a perfect team and dedicated to international trade for many years.

Our company wholesale Soccer shoes,Running shoes,Basketball shoes,Skateboard shoes,Jerseys,Handbags,Sunglasses,Apparel...

b.Our business creed: with our customers profitability and healthy growth.

c.Our service principles: customer's satisfaction is our greatest success.

We offer Free and Fast shipping,competitive price, Top quality,Combined order, Mix order and Drop Shipping.

d.Our guarantee: All product are 100% NEW and tested before shipment.Customer's satisfactory is ETERNAL TEAM ultimate goal.

(3) Contact us:

If you have any questions regarding a product or a purchase then please message us,we will respond within a few hrs.

If there's anything we can help you,just feel free to contact us,we will give you best service.

(1)Q:Are your products free shipping?

A:Yes, of course.Are all free shipping.

(2)Q:Is there's any tracking number for my items?

A:Yes, we ship every order with their Tracking Number.

(3)Q:Does this product come with retail package?

A:Yes,of course,dear friend.

(4)Q:I am a reseller,I would like to buy many pieces of your item, what's the wholesale price?

A:Dear friend,We are frank seller,heart to do wholesale price and would love to offer free express.

So if you want to do wholesale price,then please contact me timely.

(5)Q:If I ordered today,when will you ship the parcel out?

A:we do Just-In-Time Consignment,the parcels will be shipped out within 1 days as soon as the payment is completed.

However,please kindly note:

The payment made by Boleto takes a longer time to reach Alipay platform(about 5 working days),

which discourages us from sending the parcels out immediately.Please kindly understand.
(6)Q:Why it runs such a long time of delivery,...I haven't received my item?

A:Dear friend,please kindly note:

the parcel shipped by china post does not knock on your door directly,but to your local post office.

So please contact the clerk of the post office timely once the item was deliveried.

I do believe,together,we can settle down any problems.

Let both sides explore what problems unite us instead of belaboring those problems which devide us.

Your Kindness will be highly appreciated!

(7)Q:do you have more models for choosing?

A:Yes,of course,just contact with us,we can show you more models for you.Thanks!

(8)Q:I have more questions, what should I do?

A:please message us,we will respond within a few hrs. Thanks!