Accessibility Statement

♿ Accessibility Statement – KINKO

(🇺🇸 United States | 🇨🇦 Canada | 🇪🇺 Europe | 🇮🇱 Israel)

At KINKO, operated by Kinko Global Holdings Inc., we are committed to providing an inclusive, accessible, and user-friendly digital experience for all users, including individuals with disabilities, across all markets in which we operate.

📐 Accessibility Standards

Our website is designed and maintained in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 – Level AA.

🇮🇱 In Israel – aligned with Israeli Standard 5568
🇺🇸 In the United States – guided by ADA principles
🇨🇦 In Canada – aligned with AODA
🇪🇺 In Europe – aligned with the European Accessibility Act (EAA)

🧩 Accessibility Features Implemented

We have implemented the following accessibility features across the website:

⌨️ Full keyboard navigation
(Tab / Shift+Tab / Enter / Esc / Space / Arrow keys)

🖼️ Alternative text (Alt text) for all meaningful images and icons

🎨 Sufficient color contrast and text resizing up to 200% without layout issues

🧱 Semantic structure, heading hierarchy & ARIA landmarks for screen readers

🔍 Visible focus indicators, accessible buttons, and labeled form fields

🔁 Consistent navigation structure, including support for LTR & RTL languages

🌐 Browser & Device Compatibility

The website has been tested on modern browsers:

🧭 Chrome | Safari | Firefox | Edge
📱 Desktop & Mobile environments

Older or unsupported browsers may experience limited functionality.

🔗 Third-Party Content

Some services (e.g., payment gateways, embedded media, maps, or external widgets) are provided by third parties and may not be fully under our control.
We strive to minimize accessibility gaps and use accessible solutions whenever possible.

📄 Accessible Documents

Accessible versions of documents such as invoices, policies, guidelines, or legal materials are available upon request.

🕒 Requests are handled within a reasonable timeframe and in accordance with applicable regulations.

🚧 Known Limitations & Ongoing Improvements

• 🖼️ User-generated or third-party content may occasionally lack alternative text
• 🎞️ Certain dynamic or visual components are undergoing enhanced ARIA implementation

If you encounter an accessibility issue, please provide details such as URL, screenshot, browser, and device type.

📞 Accessibility Contact Information

For accessibility-related questions, assistance, or feedback:

📧 Email: support@kinkobyonline.com
📞 Phone (USA): +1 208-423-1575

We make every effort to respond promptly and provide appropriate solutions.

🏢 Business Information

Kinko Global Holdings Inc.
Operator of the KINKO brand – International E-commerce Platform
🚫 No physical retail location open to the public

🌍 Customer support is provided remotely in English and Hebrew

🔄 Statement Updates

🗓️ Last updated: January 7, 2026

This statement is reviewed periodically to reflect platform, content, and technological updates.
The content is written in gender-neutral language and applies to all users.